Cooling Guides
Brivis Evaporative Cooler Fault Codes: 30, 40, 41, 42, 50 and 60 Explained
Nov
Brivis evaporative coolers (Contour, Promina, Advance and AD series) report problems on the Networker wall control as a Cooler Fault message with a code number, and the control module inside the cooler can also flash a code on its LED. This guide explains the common Brivis evaporative cooler fault codes, the usual cause behind each one and the part most likely to need replacing.
Before you start
- Write down the full message on the wall control, including the code number, before pressing anything.
- If Reset shows next to one of the buttons, press it once. If the cooler runs normally afterwards, the fault may have been a one-off.
- If the code comes back, or the Networker shows the time and room temperature but no “COOLER”, the system has a real fault or has lost communication.
- A cooler that is completely dead often has a blown 8A slow-blow fuse in the control module. A blown fuse is usually a symptom of a failing fan motor, so replacing the fuse alone rarely fixes it.
Brivis cooler fault code table
| Code | What it means | Usual causes | Parts to check |
|---|---|---|---|
| 30 | Fan not running at the right speed (no signal from the fan speed sensor) | Failed or dirty fan speed sensor, loose sensor plug, slipping fan collet, failing motor | fan speed sensor B014479, fan speed sensor 81014478, fan collets |
| 40 | Low water level not sensed | Scale or dirt on the water level sensor, broken sensor wiring, control module sensing fault | water level sensor B018066 (Contour), water sensor B015571 |
| 41 | High water level not sensed | Same as code 40: sensor plates coated or not making contact | water sensors |
| 42 | Water won’t drain | Blocked drain, faulty ServoSeal drain/damper assembly, control module fault | damper motor assembly B023973, snorkels |
| 50 | No water detected 15 minutes after the solenoid opened | Water supply off, solenoid valve not opening, blocked inlet, drain stuck open, faulty sensor | solenoid valve B0081140, Elbi solenoid valve 81019245, water sensors |
| 60 | Fan motor open circuit (no air from the outlets) | Motor overheated and tripped its thermal cut-out, worn run capacitor, internal motor fault, control module fault | Brivis cooler motors, control modules |
LED flash codes on the control module
On coolers fitted with the N-E series control module (N-E3, N-E5 and N-E6), the module’s LED flashes a code:
- 4 flashes: water at the low level but not the high level. Check the sensor plates. If the cooler is overflowing, the module’s water-sensing circuit may have failed.
- 6 flashes: no water at the low level after about 10 minutes. Common causes are a seized solenoid valve, a faulty damper/drain, or a dirty water sensor.
- 7 flashes: fan motor open circuit, usually from overheating. Check the run capacitor and the motor windings.
Fixing the most common Brivis faults
Water faults (codes 40, 41, 50)
Water faults are the most common on Contour coolers. Mineral build-up on the water level sensor makes the module misread the tank level, so the cooler either won’t fill or keeps filling. Clean the sensor plates first. If they are pitted or the fault returns, fit a new Contour water level sensor. If the sensor is fine and the tank stays empty, check the solenoid valve is getting power and opening.
Fan faults (codes 30 and 60)
Code 30 usually means the module can’t read the fan speed, often from a faulty fan speed sensor on the back of the motor or a fan collet that has worn and lets the fan slip. Code 60 (and the Networker “Error 60” with no air output) points to the motor itself. Motors that run hot and keep tripping often have a weak run capacitor or are near the end of their life. See the evaporative cooler motor guide for matching replacement motors.
Drain faults (code 42)
Check the drain outlet and hose for blockages first. If the drain is clear, the ServoSeal or damper motor assembly may not be opening. A gently buzzing arm that doesn’t move suggests the control module rather than the damper.
Frequently asked questions
Which control module does my Brivis cooler use?
Most Contour, Promina and Advance coolers use an N-E series module or control box. The Brivis controller guide explains how to tell them apart, and the N-E6 main control box 81065633 is the current replacement for many models.
Can I fix it myself?
Cleaning sensors and clearing drains is fine for most owners with the power isolated. Replacing motors, capacitors or control modules involves mains wiring and must be done by a licensed electrician or qualified technician.
For more on Brivis parts, see the Brivis evaporative cooler parts guide or browse all Brivis evaporative cooler parts.
